Why is the weight on my label different than what I input?
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Created by: Dave Wilson
Modified on: Wed, 20 Feb, 2019 at 6:21 PM
Certain couriers such as Canpar will put the dimensional weight on their labels instead of the actual weight. As long as your shipment details were input correctly, there is no need to worry about this displaying differently. Dimensional weight is calculated using the length, width and height of your parcel.
Dave is the author of this solution article.
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