URGENT ALERT: All couriers have advised that due to high-shipment demand, truck & personnel shortages, and continued health & safety measures that all services including both pickup and delivery are significantly delayed. If you receive a Missed Pick Up notification, please reschedule the shipment in your dashboard under Tools > My Pickups accordingly. Please note, our couriers have been unable to provide additional tracking details and our staff is limited to the information that is available on the courier site at this time. Each courier has advised that due to their volume, they will not provide any additional tracking information than what is readily available at this time. Please plan ahead or notify your customers as we expect these delay to extend throughout the holiday season.
Reminder: All couriers have suspended all service guarantees until further notice. Credits will not be issued for missed pickups or delayed deliveries.