PaidPayments General

General

Why am I unable to sign in to my account?
Passwords are case sensitive. If you do not remember your password, please click on the Forgot Password link and a password reset e-mail will be sent to you...
Wed, 1 Sep, 2021 at 12:48 AM
What really happens when you process a credit card?
The credit card processing system has many steps.  Outlined below is a brief description of how a typical credit processing system works. The e-com...
Wed, 1 Sep, 2021 at 12:48 AM
How do I setup my tax rate?
To add a tax rate: Login to the dashboard Select PaidPayments Next, select Settings, and then Taxes Next, select Add a tax rate In th...
Wed, 1 Sep, 2021 at 12:48 AM
How do I edit the Invoice and Receipt message?
To edit the Invoice and Receipt message: Login to the dashboard Select PaidPayments On the left-hand side, select Settings and then Profile &am...
Wed, 1 Sep, 2021 at 12:48 AM
What is a Card-Not-Present Transaction?
A card-not-present or CNP transaction is any transaction for which the physical credit card is not on location when the purchase is made. E-commerce tran...
Wed, 1 Sep, 2021 at 12:48 AM
How do I cancel or close my merchant account?
In order to close your merchant account, please send an email to support@paid.com with the business name and the reason for account closure. You will receiv...
Wed, 1 Sep, 2021 at 12:48 AM
Where do I submit underwriting documentation for my merchant account?
Please send all documents for underwriting to underwriting@paid.com. In the subject line, please include the name of the business that the documents are for.
Wed, 1 Sep, 2021 at 12:48 AM
What do the different AVS or CVV codes mean?
AVS Codes X Exact match, 9-character numeric ZIP Y Exact match, 5-character numeric ZIP A Address match ...
Wed, 1 Sep, 2021 at 12:48 AM
How can I increase my daily or monthly credit card processing limits?
If you need higher processing limits, then please submit the following documents to underwriting@paid.com: The most current and recent 3 months worth o...
Wed, 1 Sep, 2021 at 12:48 AM
What is AVS?
The Address Verification System (AVS) is a system when connecting to your customers issuing bank through your MSP’s processor, is able to verify whether ...
Wed, 1 Sep, 2021 at 12:48 AM