PaidShipping Frequently Asked Questions

FAQ

Is there tax on International Shipments?
Duties and Taxes may apply on any international shipment whether your shipping to or from US & Canada. Many factors including the type of product, th...
Wed, 1 Sep, 2021 at 12:48 AM
How are taxes calculated?
Sales tax is a regular fact of life. It can be tricky when it comes to shipping as the tax is applied based on the destination. If you aren’t used to the ...
Wed, 1 Sep, 2021 at 12:48 AM
What’s the difference between a ‘Ground’ and ‘Express’ service?
Ground and Express is usually (but not always) the difference between guaranteed and not-guaranteed. It usually depends on where you’re shipping. Paid...
Wed, 1 Sep, 2021 at 12:48 AM
Do you have a Shipping API to integrate with?
Yes, PaidShipping does have a developer API. PaidShipping recommends working with a developer to integrate the API. The API documentation for our REST...
Wed, 1 Sep, 2021 at 12:48 AM
What is an HTS Code, and how do I find the appropriate code for my shipment?
HTS Codes are short for Harmonized Tariff Schedule. These codes are used to describe the class of product that you are shipping internationally. It is im...
Wed, 1 Sep, 2021 at 12:48 AM
Why is the weight on my label different than what I input?
Certain couriers will put the dimensional weight on their labels instead of the actual weight. As long as your shipment details were input correctly, ther...
Wed, 1 Sep, 2021 at 12:48 AM
What do I need to use PaidShipping?
There are only two things you need in order to use PaidShipping! Internet Access A Printer With just these two items, you can start managing...
Wed, 1 Sep, 2021 at 12:48 AM
What does it mean if a shipment is guaranteed?
What does it mean if a shipment is guaranteed?          A guarantee is a money-back guarantee. We can never guarantee that a shipment will not be delay...
Wed, 1 Sep, 2021 at 12:48 AM
What is dimensional weight?
Dimensional weight is a way for the couriers to calculate the maximum weight of a box based on its size. This is calculated based on a mathematical formu...
Wed, 1 Sep, 2021 at 12:48 AM
Why is my invoice not opening?
Invoices need to open in a new window. Please update your browser settings to allow pop-ups for: https://app.paidshipping.com You may find walkthrough...
Wed, 1 Sep, 2021 at 12:48 AM