Note: Coupons can't be applied to LTL shipments
To enter in your coupon code:
On the Finalize & Pay screen, below the Payment Method section, click on the box for Have a Have a Promocode? Apply here! and enter in your coupon code. Once entered, click on Apply. The new total will be reflected on the left-hand side.
If you are having issues applying the coupon, please try these additional steps.
- Once you click on Apply, please wait up to 30 seconds to confirm if the coupon was added successfully. You will see a message pop-up in green advising that the coupon was successfully added, as well as a new total being reflected on the left-hand side
- After trying the previous step, you can click on the Edit pickup button on the left-hand side. This will bring you back to the previous step (Pickup or Dropoff), but automatically take you back to the current Finalize & Pay step. After doing this, you should see the message pop-up in green advising that the coupon was successfully added.
Please note: The total on the left-hand side will not change after doing this step, but if you see the green pop-up message the coupon was successfully added. You can proceed to pay and confirm on your receipt that the coupon applied successfully.