ShipTime Canada Inc.

FAQ 40

• What is ShipTime?
• What can I ship?
• Where can I Ship?
• Can I ship dangerous goods through ShipTime?
• What is dimensional weight?

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Claims 3

• How can I see the status of my claim with ShipTime insurance?
• Why is a trace necessary for lost shipments?
• How do I file a claim?

Billing Questions 19

• How do I pay for my shipments?
• What is ShipCash?
• Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?
• How do I know if my shipment processed?
• Will I be notified of all charges placed on my credit card?

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Signing Up 3

• How do I sign up for ShipTime?
• How long after I sign up before I can ship?
• How do I reprint a Label?

Shipping 28

• How do I schedule a pickup or find a drop off location while creating a label?
• International Shipping Guide
• Purolator Ground vs. Express Labels
• What is Bring Your Own Rates (BYOR)?
• How do I link my own courier account to ShipTime?

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eCommerce Support 24

• Do you have an API to integrate with?
• How do I connect my Shopify store?
• How do I connect my WooCommerce Store?
• How do I connect my Ecwid store?
• How do I connect my Magento store?

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Account Settings 14

• Are any reporting features available?
• Can I export and save my shipment history data?
• Can I set up multiple users?
• How do I update the status of a user?
• Should I create an account for each employee at my company?

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Page Feedback 27

• Refer your friends (or businesses), Get rewards now!
• Orders Help Page
• Manage Store Help Page
• My Info Help Page
• Boxes Help Page

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FreshChat FAQ 90

• Are any reporting features available?
• Can I bill duty and taxes to someone other than the shipper or consignee?
• Can I create a Return Shipping Label?
• Can I export and save my shipment history data?
• Can I get a refund for a missed pickup?

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