ShipTime Canada Inc.
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1-877-784-5744
Knowledge base
General
FAQ
40
What is ShipTime?
What do I need to use ShipTime?
What is ShipCash?
What can I ship?
Where can I Ship?
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Getting Started
0
Claims
Claims
5
How can I see the status of my claim with ShipTime insurance?
Do I need to submit paperwork for a claim?
Will my information be secure during the claims process?
How long will my claim take?
Why is a trace necessary for lost shipments?
How-To
Payments
3
How do I pay for my shipments?
Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?
Will I be notified of all charges placed on my credit card?
Signing Up
2
How do I sign up for ShipTime?
How long after I sign up before I can ship?
Shipping
32
What's the best way to process a shipment?
How do I get my shipment to the courier?
Does ShipTime capture POD (Proof-Of-Delivery) information?
Can I create a Return Shipping Label?
Can I repeat a past shipment?
See all 32 articles
Technical Support
Support
12
Who do I contact if I have a problem with a shipment or with the ShipTime website?
Do you have an API to integrate with?
Do you have any shopping cart plugins?
How do I delete an address book entry?
How can I delete multiple address book entries at once?
See all 12 articles
Account Settings
8
Are any reporting features available?
Can I export and save my shipment history data?
Can I set up multiple users?
How do I update the status of a user?
Should I create an account for each employee at my company?
See all 8 articles
Help With This Page
Page Feedback
22
Orders Help Page
Manage Store Help Page
Rewards Help Page
My Info Help Page
Boxes Help Page
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