ShipTime Canada Inc.

FAQ 43

• What is ShipTime?
• What do I need to use ShipTime?
• What is ShipCash?
• What can I ship?
• Where can I Ship?

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Getting Started 0

Claims 5

• How can I see the status of my claim with ShipTime insurance?
• Do I need to submit paperwork for a claim?
• Will my information be secure during the claims process?
• How long will my claim take?
• Why is a trace necessary for lost shipments?

Payments 3

• How do I pay for my shipments?
• Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?
• Will I be notified of all charges placed on my credit card?

Signing Up 2

• How do I sign up for ShipTime?
• How long after I sign up before I can ship?

Shipping 35

• What is Bring Your Own Rates (BYOR)?
• How do I link my own carrier account to ShipTime?
• How do I enable or disable carriers from rating?
• How do I obtain my FedEx API credentials?
• Can I submit a bulk shipment order?

See all 35 articles

Support 16

• Who do I contact if I have a problem with a shipment or with the ShipTime website?
• Do you have an API to integrate with?
• Do you have any shopping cart plugins?
• How do I delete an address book entry?
• How can I delete multiple address book entries at once?

See all 16 articles

Account Settings 8

• Are any reporting features available?
• Can I export and save my shipment history data?
• Can I set up multiple users?
• How do I update the status of a user?
• Should I create an account for each employee at my company?

See all 8 articles

Page Feedback 22

• Orders Help Page
• Manage Store Help Page
• Rewards Help Page
• My Info Help Page
• Boxes Help Page

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Sign Up for PaidShipping 2

• How long after I sign up before I can ship?
• How do I sign up for PaidShipping?

ShipTime Account Settings 8

• How do I update the status of a user?
• How long is shipment and payment information kept on ShipTime?
• Can I get tracking information via e-mail?
• Are any reporting features available?
• How do I set up a default broker?

See all 8 articles

PaidPayments Reports 0

ShipTime FAQ 34

• Setting up Real-Time Rates for a New WooCommerce Store
• Is there tax on International Shipments?
• Was the correct tax applied on my shipment?
• Setting up Real-Time Rates for an Existing Shopify Store
• What do I need to use ShipTime?

See all 34 articles

Shipping with ShipTime 32

• Can I ship internationally?
• Will I ever need to contact couriers directly?
• Can I get a refund for a missed pickup?
• Do you have LTL/Freight?
• What is an adjustment?

See all 32 articles

ShipTime Claims 5

• Do I need to submit paperwork for a claim?
• How long will my claim take?
• Will my information be secure during the claims process?
• How can I see the status of my claim with ShipTime insurance?
• Why is a trace necessary for lost shipments?

ShipTime Payments 3

• Will I be notified of all charges placed on my credit card?
• How do I pay for my shipments?
• Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?

ShipTime Pricing 2

• 2. Do I really only get charged for my label?
• 1. What does ShipTime cost?

PaidShipping Payments 3

• Will I be notified of all charges placed on my credit card?
• Does PaidShipping offer collect or Cash-On-Delivery (C.O.D) Services?
• How do I pay for my shipments?

PaidPayments General 27

• Why am I unable to sign in to my account?
• What really happens when you process a credit card?
• How do I setup my tax rate?
• How do I edit the Invoice and Receipt message?
• What is a Card-Not-Present Transaction?

See all 27 articles

Getting Started with ShipTime 0

PaidPayments Virtual Terminal 7

• What is a Sale?
• How do I setup a Subscription for a customer?
• What is an Autorization, Capture, or Void?
• How do I send an Invoice to a customer?
• How do I process a transaction with the virtual terminal?

See all 7 articles

Shipping with PaidShipping 29

• What is an adjustment?
• Does PaidShipping produce all necessary documents for international shipments?
• Do I need to fill out a commercial invoice to ship international?
• How can I track my shipment?
• My invoice says Base & Fuel, what does this mean?

See all 29 articles

PaidShipping Support 7

• Can I edit a contact?
• Can I bill duty and taxes to someone other than the shipper or consignee?
• How do I delete an address book entry?
• Do you have any shopping cart plugins?
• How can I delete multiple address book entries at once?

See all 7 articles

ShipTime Support 12

• How do I install the bridge connector for Magento stores?
• How do I obtain my Magento API Credentials?
• Can I bill duty and taxes to someone other than the shipper or consignee?
• How do I install the bridge connector on my Woocommerce store?
• How do I install the bridge connector for Opencart?

See all 12 articles

PaidShipping Account Settings 8

• How do I update the status of a user?
• Are any reporting features available?
• Can I set up multiple users?
• Should I create an account for each employee at my company?
• How do I set up a default broker?

See all 8 articles

PaidShipping Frequently Asked Questions 24

• Is there tax on International Shipments?
• How are taxes calculated?
• What’s the difference between a ‘Ground’ and ‘Express’ service?
• Do you have a Shipping API to integrate with?
• What is an HTS Code, and how do I find the appropriate code for my shipment?

See all 24 articles

Sign Up for ShipTime 2

• How long after I sign up before I can ship?
• How do I sign up for ShipTime?

Paid General 1

• Signing up for Paid.com

PaidShipping Claims 4

• Why is a trace necessary for lost shipments?
• How long will my claim take?
• Do I need to submit paperwork for a claim?
• Will my information be secure during the claims process?