ShipTime Canada Inc.
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1-877-784-5744
Knowledge base
General
FAQ
41
What is ShipTime?
What can I ship?
Where can I Ship?
Can I ship dangerous goods through ShipTime?
What is dimensional weight?
View all 41
Billing
Claims
3
How can I see the status of my claim with ShipTime insurance?
Why is a trace necessary for lost shipments?
How do I file a claim?
Billing Questions
19
How do I pay for my shipments?
What is ShipCash?
Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?
How do I know if my shipment processed?
Will I be notified of all charges placed on my credit card?
View all 19
How-To
Signing Up
3
How do I sign up for ShipTime?
How long after I sign up before I can ship?
How do I reprint a Label?
Shipping
28
How do I schedule a pickup or find a drop off location while creating a label?
International Shipping Guide
Purolator Ground vs. Express Labels
What is Bring Your Own Rates (BYOR)?
How do I link my own courier account to ShipTime?
View all 28
Technical Support
eCommerce Support
24
Do you have an API to integrate with?
How do I connect my Shopify store?
How do I connect my WooCommerce Store?
How do I connect my Ecwid store?
How do I connect my Magento store?
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Account Settings
14
Are any reporting features available?
Can I export and save my shipment history data?
Can I set up multiple users?
How do I update the status of a user?
Should I create an account for each employee at my company?
View all 14
Help With This Page
Page Feedback
27
Refer your friends (or businesses), Get rewards now!
Orders Help Page
Manage Store Help Page
My Info Help Page
Boxes Help Page
View all 27
FreshChat FAQ
FreshChat FAQ
90
Are any reporting features available?
Can I bill duty and taxes to someone other than the shipper or consignee?
Can I create a Return Shipping Label?
Can I export and save my shipment history data?
Can I get a refund for a missed pickup?
View all 90
