ShipTime Canada Inc.
English
English
French
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
1-877-784-5744
Knowledge base
General
FAQ
38
What is ShipTime?
What can I ship?
Where can I Ship?
Can I ship dangerous goods through ShipTime?
What is dimensional weight?
View all 38
Billing
Claims
3
How can I see the status of my claim with ShipTime insurance?
Why is a trace necessary for lost shipments?
How do I file a claim?
Billing Questions
18
How do I pay for my shipments?
What is ShipCash?
Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?
How do I know if my shipment processed?
Will I be notified of all charges placed on my credit card?
View all 18
How-To
Signing Up
2
How do I sign up for ShipTime?
How long after I sign up before I can ship?
Shipping
27
International Shipping Guide
Purolator Ground vs. Express Labels
What is Bring Your Own Rates (BYOR)?
How do I link my own courier account to ShipTime?
How do I enable or disable carriers from rating?
View all 27
Technical Support
Support
28
Do you have an API to integrate with?
How do I delete an address book entry?
How can I delete multiple address book entries at once?
Can I edit a contact?
Can I bill duty and taxes to someone other than the shipper or consignee?
View all 28
Account Settings
8
Are any reporting features available?
Can I export and save my shipment history data?
Can I set up multiple users?
How do I update the status of a user?
Should I create an account for each employee at my company?
View all 8
Help With This Page
Page Feedback
27
Orders Help Page
Manage Store Help Page
Rewards Help Page
My Info Help Page
Boxes Help Page
View all 27
FreshChat FAQ
FreshChat FAQ
92
Are any reporting features available?
Are brokerage charges included in the rates I see?
Can I bill duty and taxes to someone other than the shipper or consignee?
Can I create a Return Shipping Label?
Can I export and save my shipment history data?
View all 92
