Shipping

How Do I Enable or Disable Shipping Couriers from Rating in ShipTime?
ShipTime provides access to a wide range of top national couriers, including Canada Post, UPS, FedEx, Purolator, DHL, Loomis, Canpar, Nationex, Uber and mor...
Mon, 13 Jan, 2025 at 12:17 PM
How Do I Obtain My FedEx API Credentials to Use My Own Shipping Rates?
ShipTime allows you to Bring Your Own Rates (BYOR), enabling you to use your own direct courier account numbers and still utilize our cutting-edge technolog...
Mon, 24 Feb, 2025 at 11:33 AM
Can I submit a bulk shipment order?
Batch shipments are a great way to save even more time on your shipments! The Formatting Instructions tab in this sheet will guide your through how to crea...
Fri, 7 Jun, 2024 at 12:35 PM
Does ShipTime produce all necessary documents for international shipments?
International Shipping with ShipTime For international shipments, ShipTime collects the necessary information and automatically creates your commercial ...
Wed, 12 Jun, 2024 at 10:01 AM
How long do I have to cancel a shipment?
You can cancel a shipment in your account the same day it’s created.  To cancel a shipment: From the sidebar, go to Manage and then select History ...
Mon, 11 May, 2026 at 4:49 PM
Do I need to fill out a commercial invoice to ship internationally?
Yes - This is the minimum paperwork required to ship internationally. This is mandatory unless you are shipping documents in a courier pak or envelope. Cert...
Wed, 30 Jul, 2025 at 9:57 AM
Do I need a broker to ship internationally?
For courier shipments you do not need to provide a broker. The courier will act as your broker. On certain Express shipments (DHL & FedEx), the brokera...
Fri, 7 Jun, 2024 at 12:39 PM
Can I Make an International Shipment with ShipTime?
Yes. You can ship from Canada to over 200* countries and territories. You can also ship from these international locations back into Canada.   * Please ...
Fri, 7 Jun, 2024 at 12:41 PM
How to Add Contacts to Your Address Book with ShipTime
How Do I Add Contacts to the Address Book? ShipTime makes it easy to manage your shipping contacts with a convenient address book feature. You can save ...
Wed, 12 Jun, 2024 at 11:51 AM
How to Set a Default Address for Your Shipments with ShipTime
Can I Set a Default Address for My Shipments? Yes! ShipTime allows you to set any address book contact as your default ship-from address. This feature stre...
Thu, 27 Nov, 2025 at 4:55 PM