How can I see the status of my claim with ShipTime insurance? : ShipTime Canada Inc.

How can I see the status of my claim with ShipTime insurance? Print

Modified on: Thu, 24 Mar, 2022 at 1:28 PM

Please login to your ShipTime platform, select Manage, History & Tracking. Enter the ShipID of the shipment in question.

Select Claim Status

Please input your claim number (STXXX-############) in the following link to get an update on your claim: Claim Status

For all other claims, please check the status of your ticket in our help center or contact our Heroic Support Team.

Please note, claims can take anywhere from 30 - 60 days to complete with the carrier.

For additional support, you can call our world-class Heroic Support Team ™ at 1-877-784-5744, or via e-mail at support@shiptime.com.

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