How can I see the status of my claim with ShipTime insurance?
Please login to your ShipTime platform, select Manage, History & Tracking.  Enter the ShipID of the shipment in question.  Select Claim Status ...
Thu, 24 Mar, 2022 at 1:28 PM
Why is a trace necessary for lost shipments?
This is part of the process when a shipment may be lost in transit. Traces can take extra time because the courier will conduct a search throughout their net...
Wed, 20 Feb, 2019 at 3:06 PM
How do I file a claim?
If insurance was purchased (Declared Value) during shipment creation, there will be an option through the ShipTime dashboard to submit a claim in the event ...
Mon, 21 Mar, 2022 at 5:46 PM