How can I see the status of my claim with ShipTime insurance?
Please login to your ShipTime platform, select Manage, History & Tracking.  Enter the ShipID of the shipment in question.  Select Claim Status ...
Wed, 13 Mar, 2024 at 6:08 PM
Why is a trace necessary for lost shipments?
The carriers want to find your parcel.   In order to do this the carriers conduct an audit of the parcels journey.  Traces can take extra time because t...
Fri, 9 Jun, 2023 at 10:49 AM
How do I file a claim?
If insurance was purchased (Declared Value) during shipment creation, there will be an option through the ShipTime dashboard to submit a claim in the event ...
Wed, 24 Apr, 2024 at 1:35 PM