What is a Courier Pak?

A Courier Pak is a standard-sized packaging provided by couriers, ideal for shipping small items or documents. These paks are typically padded with soft material or bubble wrap and are designed to be watertight and water-resistant, ensuring the protection of your items during transit.



How to Set Courier Paks as the Default Packaging Type

- You can set Courier Paks as your default packaging type through ShipTime's settings.

- Navigate to Settings > Preferences and select Default Package Type from the drop-down menu.



Weight Limit for Courier Paks

- ShipTime now allows customers to ship Courier Paks weighing up to 5lbs (2Kg).

- During the carrier selection screen, only couriers that support this higher weight limit will be displayed.


Obtaining Courier Paks

- Visit a courier center to obtain them directly, check out courier locations closest to you here

- Reach out to our Heroic Support Team™ to order supplies for you 


By using ShipTime's Courier Pak service, you can easily ship small items and documents securely. Setting Courier Paks as your default packaging type streamlines your shipping process, and with support for packages up to 5lbs, you have greater flexibility in your shipping options. If you need supplies, our Heroic Support Team™ is here to assist you.


About ShipTime:

Ship Smarter – with ShipTime, we are a true partner beyond just discounted rates with the Top National Couriers. We provide a best in class shipping platform packed with features and backed by our legendary Heroic Support™ team.


You can sleep easy with ShipTime’s best-in-class customer care. Our bilingual team is available by phone, live chat, or email Monday – Friday from 8:30AM to 8PM EST.