Purolator Ground vs. Express Labels
Purolator's terms and conditions have updated in reference to label issues pertaining to express packaging. Please ensure that only express labels are being placed on Purolator Express Envelopes, Paks, or Boxes.
Customers who place GROUND labels on EXPRESS packaging will experience large adjustments to their shipment.
Please ensure all GROUND shipping labels are placed on normal envelope or box and not on an EXPRESS Envelope, pak, or box.
Chat with one of our Heroic Support Team Members by Clicking on the chat icon.
Contact us by phone Monday through Friday from 8:30 AM to 8:00 PM Eastern Standard Time at: