Shipping

How do I schedule a pickup or find a drop off location while creating a label?
During the label creation process with ShipTime, after choosing your preferred courier, ShipTime's system allows you to schedule a free pickup directly ...
Mon, 3 Apr, 2023 at 3:07 PM
International Shipping Guide
Shipping Internationally for any business can be a daunting task to achieve. The potential for growth and revenue acquired by doing so is the boost to ones ...
Wed, 22 Nov, 2023 at 2:24 PM
Purolator Ground vs. Express Labels
Purolator Ground vs. Express Labels Purolator's terms and conditions have updated in reference to label issues pertaining to express packaging. Plea...
Wed, 13 Mar, 2024 at 6:11 PM
What is Bring Your Own Rates (BYOR)?
ShipTime's technology platform now empowers you to Bring Your Own Rates (BYOR)! Would you prefer to use your own couriers account numbers, but still...
Thu, 25 May, 2023 at 4:47 PM
How do I link my own courier account to ShipTime?
ShipTime allows you to Bring Your Own Rates (BYOR), which enables you to use your own direct courier account numbers but still utilize our cutting-edge tech...
Mon, 6 Feb, 2023 at 10:23 AM
How do I enable or disable carriers from rating?
To enable or disable carriers: Login to your ShipTime account On the left hand side, select Carriers Click the toggle button to turn on or off any...
Fri, 26 Mar, 2021 at 6:41 PM
How do I obtain my FedEx API credentials?
How to obtain your FedEx API credentials Go to https://www.fedex.com/en-us/developer.html (You will need to select Location US to see the developer pag...
Wed, 13 Mar, 2024 at 6:12 PM
Can I submit a bulk shipment order?
Batch shipments are a great way to save even more time on your shipments! The Formatting Instructions tab in this sheet will guide your through how to crea...
Thu, 24 Mar, 2022 at 1:56 PM
Does ShipTime produce all necessary documents for international shipments?
For international shipments, ShipTime will collect the necessary information and automatically create your commercial invoice – a required document for cros...
Fri, 14 Jun, 2019 at 4:07 PM
How long do I have to cancel a shipment?
You can cancel a shipment in your account the same day it’s created.  To cancel a shipment: From the sidebar, go to Manage and then select History ...
Thu, 24 Mar, 2022 at 1:57 PM