If you encounter any issues with your shipment or simply just have some questions, we are here to help. Follow these steps to get the support you need:
1. Visit Our FAQ Library: Check our extensive library of FAQs to see if your question has already been answered. This is a great resource for common questions, ship tips and quick solutions.
2. Contact Our Heroic Support Team: For additional support, reach out to our world-class Heroic Support Team™:
- Phone: Call us at 1-877-784-5744 for immediate assistance.
- Email: Send an email to [email protected].
- Live Chat: Use the live agent chat feature located in the bottom right corner of your ShipTime account.
Support Hours
Our agents are available to assist you Monday through Friday, from 8:30 AM to 8:00 PM EST.
Why Choose ShipTime Support?
- Human Connection: When you call, you'll be connected to a real person at ShipTime who can quickly address your questions and concerns.
- Comprehensive Assistance: If necessary, we will coordinate with the courier on your behalf to resolve any shipment issues.
- Customer-Focused Service: ShipTime is built with a focus on offering the best customer service, ensuring your experience is smooth and hassle-free.
Experience Exceptional Customer Support with ShipTime
For any issues or questions, don't hesitate to reach out to our Heroic Support Team™. Ship Smarter with ShipTime!
Still Have Questions?
Our Heroic Support™ team is here to help. Contact us by phone, live chat, or email to get the answers you need and start Shipping Smarter with confidence. Ready to get started? Create your free ShipTime account today and access discounted rates from leading couriers, all in one platform.