Default Dimensions are used to calculate an approximate shipping rate for an individual order item when the dimensions have not been stored in the e-commerce site (Woocommerce/Shopify) or in the products page in your ShipTime Dashboard.


  1. Login to your ShipTime account.
  2. On the left-hand side, select Integrations, and then My Integrations.


  3. Click on Manage Store on the store that needs Real Time Rates.

  4. Click on the icon to edit the Default Dimensions.

  5. Enter in the dimensions and click Save.


  6. The default dimensions can also be entered in while enabling Real-Time Rates.