Support

Do you have an API to integrate with?
Yes, ShipTime does have a developer API. ShipTime recommends working with a developer to integrate the API. The Development sandbox documentation for t...
Tue, 31 Mar, 2020 at 5:41 PM
How do I delete an address book entry?
Address book contacts can easily be removed individually or in bulk.  To delete an address book entry: Access your address book in the Manage section ...
Wed, 20 Feb, 2019 at 6:01 PM
How can I delete multiple address book entries at once?
Address book contacts can easily be removed individually or in bulk. To delete multiple address book entries: Access your address book in the Manage s...
Thu, 7 Mar, 2019 at 6:37 PM
Can I edit a contact?
To Edit a contact: Access your address book in the Manage section in the sidebar and select Address Book. Search for the contact you would like to...
Thu, 7 Mar, 2019 at 6:37 PM
Can I bill duty and taxes to someone other than the shipper or consignee?
Currently there are only two options available for who can pay the duties and taxes on shipments processed by ShipTime – the shipper or the company/person re...
Thu, 7 Mar, 2019 at 6:15 PM
How do I integrate my Shopify store?
 Please reach out to Shopify Support to enable "Third-party calculated shipping rates" prior to integrating your store if enabling real-time rate...
Wed, 23 Mar, 2022 at 3:59 PM
How do I integrate my WooCommerce Store
Log into your ShipTime account. On the left-hand side, select Integrations. Click on the option for New Integration. Click the button Connect to WooC...
Fri, 5 Mar, 2021 at 5:30 PM
How do I integrate my OpenCart store?
Log into your ShipTime account. On the left-hand side, select Integrations. Click on the option for New Integration. Place the mouse cursor over the Ope...
Thu, 1 Apr, 2021 at 5:09 PM
How do I integrate my Magento store?
Login to your ShipTime account Click the "Integrations" tab on the left hand side. Click "New Integration" Mouse over the Magento ...
Fri, 5 Mar, 2021 at 5:34 PM
How do I install the bridge connector for Opencart?
Installing the bridge connector plugin on your Opencart stores is easy as 1-2-3. This video guides show a few simple steps for store owners to do to get the...
Mon, 27 Jan, 2020 at 11:28 AM