Support
You can visit our extensive library of FAQ’s to see if your question is common to other members and has been answered. For additional support, you can c...
Thu, 7 Mar, 2019 at 6:36 PM
Yes, ShipTime does have a developer API. ShipTime recommends working with a developer to integrate the API. The Development sandbox documentation for t...
Tue, 31 Mar, 2020 at 5:41 PM
Are you using Shopify, Magento, OpenCart or WooCommerce? We make it easy to connect to any of the most popular e-Commerce platforms. Simply login to the...
Tue, 31 Mar, 2020 at 6:52 PM
Address book contacts can easily be removed individually or in bulk. To delete an address book entry: Access your address book in the Manage section ...
Wed, 20 Feb, 2019 at 6:01 PM
Address book contacts can easily be removed individually or in bulk. To delete multiple address book entries: Access your address book in the Manage s...
Thu, 7 Mar, 2019 at 6:37 PM
To Edit a contact: Access your address book in the Manage section in the sidebar and select Address Book. Search for the contact you would like to...
Thu, 7 Mar, 2019 at 6:37 PM
Currently there are only two options available for who can pay the duties and taxes on shipments processed by ShipTime – the shipper or the company/person re...
Thu, 7 Mar, 2019 at 6:15 PM
*Note - You must reach out to Shopify Support to enable "Third-party calculated shipping rates" if enabling real-time rates Log into your Sh...
Thu, 11 Mar, 2021 at 5:00 PM
Log into your ShipTime account. On the left-hand side, select Integrations. Click on the option for New Integration. Click the button Connect to WooC...
Fri, 5 Mar, 2021 at 5:30 PM
Log into your ShipTime account. On the left-hand side, select Integrations. Click on the option for New Integration. Place the mouse cursor over the Ope...
Thu, 1 Apr, 2021 at 5:09 PM