Account Settings

Can I edit a contact?
To Edit a contact: Access your address book in the Manage section in the sidebar and select Address Book. Search for the contact you would like to...
Thu, 7 Mar, 2019 at 6:37 PM
Can I bill duty and taxes to someone other than the shipper or consignee?
Currently there are only two options available for who can pay the duties and taxes on shipments processed by ShipTime – the shipper or the company/person re...
Thu, 7 Mar, 2019 at 6:15 PM
How do I see my UPS rates? (once your UPS account has been added to ShipTime)
If you are only seeing standard rates and not your contract rates, please proceed with the following steps provided by UPS: Log into www.ups.com Cl...
Fri, 27 Jan, 2023 at 11:41 AM
Default payment Error Canada Post
When you are processing a Canada Post shipment and you receive the default payment error at Finalize and Pay this message is coming from Canada Post. In o...
Mon, 14 Mar, 2022 at 12:40 PM