FAQ
Our courier partners have remained operational while they continue to assess the situation. Please be aware, for the safety of our customers and the deliver...
Wed, 1 Apr, 2020 at 11:17 AM
To find the nearest courier location, click on the the link below for the courier you are looking for: Canpar Locator GLS Terminal Locations Loomis Dr...
Thu, 7 Apr, 2022 at 3:11 PM
Looking to enable real-time pricing? Wondering what real-time rates are and why they matter? Click here to learn more. Ready to activate them for yo...
Fri, 30 Dec, 2022 at 12:09 PM
You can visit our extensive library of FAQ’s to see if your question is common to other members and has been answered. For additional support, you can...
Fri, 27 Jan, 2023 at 3:23 PM
Special handling is added by the carrier per shipment if they determine the parcel is non-conveyable or needs to be handled with caution. Special handling i...
Thu, 23 Feb, 2023 at 8:29 AM
Freight class, or NMFC (National Motor Freight Classification), is a shipping industry standard and grouping system. It’s used for interstate, intrastate, a...
Wed, 13 Apr, 2022 at 1:37 PM
ShipTime now has the ability to let the couriers know you would like an Adult Signature to be acquired when dropping off a shipment! This option is show...
Tue, 19 Apr, 2022 at 3:56 PM
A courier pak is a standard size packaging that can be obtained from the couriers. Each courier pak can vary but will generally be used for shipping small i...
Thu, 7 Apr, 2022 at 3:16 PM
Carrier ratings are a way for ShipTime customers to let each other know how well a carrier service is performing! These ratings are displayed during the car...
Fri, 1 Oct, 2021 at 1:00 PM
ShipTime is proud to announce we now support shipping with Nationex! Created in 1980 by Normand Pinard and his associates, Nationex has become a large p...
Mon, 28 Feb, 2022 at 3:54 PM