FAQ
Please see the table below for the holiday schedule per courier: Thanksgiving Day Monday, 9 October, 20...
Mon, 20 Nov, 2023 at 5:41 PM
Our courier partners have remained operational while they continue to assess the situation. Please be aware, for the safety of our customers and the deliver...
Wed, 1 Apr, 2020 at 11:17 AM
Pickup and Drop-Off Options: Finding the Nearest Courier Locations with ShipTime Whether you prefer pickup options or drop-off locations, our platform p...
Tue, 16 Jul, 2024 at 11:47 AM
If you encounter any issues with your shipment or simply just have some questions, we are here to help. Follow these steps to get the support you need: ...
Tue, 16 Jul, 2024 at 11:56 AM
Special handling is added by the courier per shipment if they determine the parcel is non-conveyable or needs to be handled with caution. Special handling i...
Tue, 16 Jul, 2024 at 11:59 AM
Freight class, also known as NMFC (National Motor Freight Classification), is a standardized system used in the shipping industry to classify commodities fo...
Tue, 16 Jul, 2024 at 12:02 PM
Ensuring the safety of your shipments is crucial for any business. With ShipTime Insurance, you not only get peace of mind but also enjoy significant sav...
Tue, 16 Jul, 2024 at 12:18 PM
ShipTime now offers the option to request an Adult Signature for your shipments, ensuring that only an adult (as defined by the receiving country or region)...
Tue, 16 Jul, 2024 at 2:10 PM
What is a Courier Pak? A Courier Pak is a standard-sized packaging provided by couriers, ideal for shipping small items or documents. These paks are typica...
Tue, 16 Jul, 2024 at 2:22 PM
What Are Courier Ratings? Courier ratings are a valuable feature on ShipTime that allows customers to share their experiences and provide feedback on th...
Tue, 16 Jul, 2024 at 2:28 PM