FreshChat FAQ
For courier shipments you do not need to provide a broker. The courier will act as your broker. On certain Express shipments (DHL & FedEx), the broke...
Wed, 2 Mar, 2022 at 5:03 PM
Yes - This is the minimum paperwork required to ship internationally. This is mandatory unless you are shipping documents in a courier pak or envelope. Ce...
Wed, 1 Sep, 2021 at 12:48 AM
Yes - this is required as part of the claims process to verify the amount being claimed.
Wed, 1 Sep, 2021 at 12:48 AM
YES! When getting a quote on our easy to use platform, you'll be able to see the price associated with each carrier and based on your selection, this is...
Fri, 26 Aug, 2022 at 9:47 AM
To view applicable taxes on a rate when comparing shipping options, roll over the details icon to view a complete breakdown of taxes and other surcharges. Y...
Wed, 1 Sep, 2021 at 12:48 AM
Yes, ShipTime does have a developer API. ShipTime recommends working with a developer to integrate the API.
The Development sandbox documentation for...
Wed, 1 Sep, 2021 at 12:48 AM
ShipTime does not currently have an app for iOS or Android. We have striven to use the latest and greatest in web technologies so our application is mobile ...
Wed, 1 Sep, 2021 at 12:48 AM
Are you using Shopify, Magento, OpenCart or WooCommerce?
We make it easy to connect to any of the most popular e-Commerce platforms. Simply login to t...
Wed, 1 Sep, 2021 at 12:48 AM
We do! You can ship up to 6 pallets in an LTL freight order. You just need to select LTL Freight as your package type.
The maximum dimensions for LTL...
Wed, 1 Sep, 2021 at 12:48 AM
Yes, we do! This information, once made available by the courier, is visible by viewing the shipment using our History & Tracking tool and clicking the ...
Wed, 1 Sep, 2021 at 12:48 AM