FreshChat FAQ
Often when a product or order is not fulfilled immediately, merchants will authorize a transaction to be captured at a later time. For example, once an ord...
Wed, 1 Sep, 2021 at 12:48 AM
HS Codes are short for Harmonized Commodity Description & Coding System. These codes are used to describe the class of product that you are shipping int...
Wed, 1 Sep, 2021 at 12:48 AM
HTS Codes are short for Harmonized Tariff Schedule. These codes are used to describe the class of product that you are shipping internationally. It is im...
Wed, 1 Sep, 2021 at 12:48 AM
Carriers use pounds per cubic foot to calculate the dimensional weight of all shipments. If the dimensional weight is higher than the scale weight the dime...
Thu, 16 Feb, 2023 at 11:27 AM
ShipCash is a fund where you can add money to pay for all of your shipping expenses from one place! ShipTime allows you to easily top off your ShipCash acco...
Wed, 1 Sep, 2021 at 12:48 AM
ShipTime is an all-in-one shipping platform where you can process and manage your shipments in one convenient location. ShipTime’s easy to use tools make pr...
Wed, 1 Sep, 2021 at 12:48 AM
Processing a shipment with ShipTime is a breeze! To process a shipment, log into your account and choose from one of the three options available under S...
Wed, 21 Dec, 2022 at 4:58 PM
Ground and Express is usually (but not always) the difference between guaranteed and not-guaranteed. It usually depends on where you’re shipping.
Ship...
Wed, 1 Sep, 2021 at 12:48 AM
For courier shipments, you can ship from anywhere in Canada to anywhere in the world, domestically and internationally. You can also process inbound shipmen...
Thu, 3 Mar, 2022 at 3:59 PM
To find the nearest carrier location, click on the the link below for the carrier you are looking for: Canpar Locator GLS Terminal Locations Loomis Dr...
Tue, 18 Jan, 2022 at 4:06 PM