FreshChat FAQ
For international shipments, ShipTime will collect the necessary information and automatically create your commercial invoice – a required document for cros...
Wed, 1 Sep, 2021 at 12:48 AM
Sales tax is a regular fact of life. It can be tricky when it comes to shipping as the tax is applied based on the destination. If you aren’t used to the ...
Wed, 1 Sep, 2021 at 12:48 AM
Address book contacts can easily be removed individually or in bulk.
To delete multiple address book entries:
Access your address book in the Man...
Wed, 1 Sep, 2021 at 12:48 AM
You can track a shipment online in your account from History & Tracking. This can be accessed in the sidebar under the Manage section, by selecting Hist...
Wed, 1 Sep, 2021 at 12:48 AM
We have partnered with the best couriers in North America, allowing us to achieve the lowest possible rates on behalf of our clients. It's thanks to our...
Wed, 1 Sep, 2021 at 12:48 AM
You can save an address book two different ways:
When processing a shipment, you can save the address by simply selecting the Save To Address Book che...
Wed, 1 Sep, 2021 at 12:48 AM
Address book contacts can easily be removed individually or in bulk.
To delete an address book entry:
Access your address book in the Manage sec...
Wed, 1 Sep, 2021 at 12:48 AM
During the shipment creation process, you have the choice between a pick-up or a drop-off.
Choose either Pickup and select pickup times, or choose Dro...
Wed, 1 Sep, 2021 at 12:48 AM
Installing the bridge connector plugin on your Magento stores is easy as 1-2-3. This video guides show a few simple steps for store owners to do to get the ...
Wed, 1 Sep, 2021 at 12:48 AM
Installing the bridge connector plugin on your Opencart stores is easy as 1-2-3. This video guides show a few simple steps for store owners to do to get the...
Wed, 1 Sep, 2021 at 12:48 AM